Resist the temptation to advise or lecture. Instead, in a supportive manner, mention your concern and desire to help. If he/she responds positively, tell them you are happy to listen but the most effective thing you can do is to help them to connect with someone trained to help them. Then offer to assist him/her in calling us. If you are concerned that this person may harm him/herself, call us for advice or, if necessary, call 911.

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